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Business Continuity Management ("BCM")
Natixis Securities North America Inc. ("the Firm" or "Natixis Securities N.A.") is committed to servicing the needs of
its clients in the event of a business disruption. The Firm intends to continue business operations and
has implemented, and periodically tests, measures, and adjusts its continuity plans reasonably designed
to enable the Firm to meeting its existing obligations to its customers under a variety of possible
emergency scenarios.
Firm-only Disruption
In the event of a business interruption affecting Natixis Securities N.A. only, the Firm intends to
continue business operations at an alternate site the same day as the disruption. The Firm has
contracted for dedicated facilities (trading and operations capabilities, communication links to
clients, its clearing firms and other financial institutions) at an alternate site to enable key
employees and management to continue to conduct business operations and meet its obligations to
customers. In addition, the Firm has also contracted for additional trading and operational
facilities at the same site to accommodate additional personnel to expand its ability to
continue to serve clients and fulfill its obligations to customers if the business interruption
is prolonged. If you are unable to reach your usual contact or the Firm via telephone, e-mail or fax,
please contact us at natixiscapitalmarkets@cm.natixis.com or call the Natixis Emergency Information
hotline at 1-877-411-4947.
Disruptions Involving the Building that Houses Natixis's Offices
In the event that the building that houses Natixis's offices and trading facilities is unavailable,
the Firm intends to continue operations at the alternate site the same day as the disruption.
If you are unable to reach Natixis Securities N.A. through regular channels, please contact us at
natixiscapitalmarkets@cm.natixis.com or call the Natixis Emergency Information hotline at 1-877-411-4947.
Business District Disruption
If a disruption affects the general geographical business district (i.e., Midtown Manhattan)
where Natixis Securities N.A. is located, the Firm intends to continue operations at the alternate
site the same day as the disruption; provided transportation is available to enable key
employees and officers to travel to the alternate site. If transportation is not immediately
available, the Firm intends to resume business operations by the next business day. Customers
who are unable to reach the Firm on the day of the disruption through regular means of
communication should contact us at natixiscapitalmarkets@cm.natixis.com or call the Natixis Emergency
Information hotline at 1-877-411-4947 for updated information concerning Natixis Securities N.A.'s business continuity status.
City-wide Disruption
In the event of a business disruption affecting the entire City of New York, the Firm intends
to continue operations at the alternative site located outside the City the same day as the
disruption; provided transportation is available to enable key personnel to travel to the site.
If such transportation is not available on the day of the event, the Firm intends to conduct
business activities by the next business day. If you are unable to reach the Firm by telephone
or other regular means of communication on the day of the disruption, please send an email to
natixiscapitalmarkets@cm.natixis.com or call the Natixis Emergency Information hotline at 1-877-411-4947 for a status update regarding the resumption of business activities.
Regional Disruption
In the event of a general regional disruption, the Firm intends to resume business activities at the
alternative site if transportation is available the same day as the disruption or by the next business day;
provided the alternate site is functional. Customers should send an email to natixiscapitalmarkets@cm.natixis.com or
call the Natixis Emergency Information hotline at 1-877-411-4947 for a status update regarding
the Firm's resumption of business activities.
Please note that the Firm's ability to continue to conduct business and meet its obligations to
customers will be reevaluated on a daily basis for the duration of the disruption.
The above plans are subject to modification, and updated plans will be promptly communicated to
customers. The Firm's latest Business Continuity Plans are available upon written
request to: Head of BCM, Natixis Securities North America Inc., 9 West 57th Street, New York, NY 10019.
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